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Shipping Policy

We have a flat rate shipping fee of $6.99, All in stock items ships within 2-3 business days.

Tracking information is provided on every order.


Please allow 10-15 business from the date of purchase on all preorders. Customer service will provide updates every step of the way.

No refunds or exchanges on preorders. No exception as this item has been ordered specifically for you!

Please check sizing charts or send us a message if you have any questions.

Refund Policy

No refunds. Exchanges only within 7 days of date of purchase/ and or delivery. Items cannot be worn or damaged for an exchange.


Please note: Accessories, lingerie, LevelZ cosmetics, and Keo Kollection pet products are No refunds and no exchanges.

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